Frequently Asked Questions
Everything you need to know about shopping at AMP's TONE.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
What payment methods do you accept?
AMP's TONE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination.
How do I contact customer support?
You can reach our dedicated support team via the 'Contact Us' page or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.